Introduced for 2026, this category reflects the continued move to fully digital public services — where people can apply, pay and complete transactions quickly, securely and without friction. The focus is on making everyday interactions with government simple, reliable and efficient.

Judges are looking for:

  • What service or transaction was digitised?
  • How much easier or faster is it now for users?
  • What evidence shows increased usage or efficiency?
  • How reliable and secure is the system?
  • Does it reduce manual work or errors?

Judges reward clear evidence, not claims. Use data, examples and results wherever possible.

Open to any government-funded service across the island of Ireland.