This category recognises outstanding digital initiatives that actively connect government-funded services with the people they serve.
Whether through platforms, apps, campaigns, online services, or interactive tools, entries should demonstrate how digital solutions are being used to inform, involve, consult, or collaborate with citizens — leading to better outcomes, stronger trust, and a more inclusive relationship between the public sector and the public.
Successful entries will show evidence of:
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Improved access to information or services
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Enhanced citizen participation or feedback
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Greater transparency or responsiveness
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More inclusive engagement, including marginalised or under-represented groups
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Measurable impact on service take-up, satisfaction, or policy outcomes
Open to any public sector or state-funded agency on the island of Ireland, this category celebrates innovation in how the state listens, learns, and delivers through digital means.

